I've been seeing Hayley, the dental hygienist for over a year and she has always been fantastic - gentle and sensitive to my teeth cleaning needs! Last week I was in excruciating pain over a wisdom tooth and they were able to get me in for an evaluation later in the day. Dr. Rai was also exceptionally gentle with my aching tooth, and they were able to schedule me for an extraction just three days later. Pretty happy now, if you ask me! Update- I've now had my wisdom teeth removed, and I have to say it was a rather pleasant experience. I was incredibly nervous and Dr. Rai and his dental assistants really took care of me - from making sure my feet weren't cold to explaining what he was doing along the way. The three hours passed really quickly! The evening after my extractions, Dr. Rai personally called me to check in, see how I was feeling and ask if I had any questions for him. I really feel I've been well taken care of.